Privacy Policy

Welcome to PrepoQuest! This Privacy Policy explains how ThinkView Team ("we," "our," or "us") collects, uses, and protects your information when you use our PrepoQuest mobile application and related services.

By using PrepoQuest, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not download, register with, or use this application.

We collect several types of information to provide and improve our service:

Personal Information

• Username and display name
• Email address (for account recovery)
• Language preferences
• Device information and identifiers

Learning Data

• Progress through lessons and kingdoms
• Quiz scores and performance metrics
• Time spent in the application
• Achievement unlocks and milestones
• Daily challenge completion

Technical Information

• Device type, operating system, and version
• App version and crash reports
• Usage analytics and performance data

We use the collected information for various purposes:

• Provide and maintain our service: To ensure the app functions properly and deliver personalized learning experiences
• Improve user experience: To understand how users interact with the app and enhance features
• Track learning progress: To save your progress, unlock achievements, and provide personalized recommendations
• Analytics and optimization: To analyze usage patterns and improve app performance
• Customer support: To respond to your questions, comments, and support requests
• Security: To monitor for suspicious activity and prevent fraud

We may share your information only in the following limited circumstances:

• With your consent: When you explicitly agree to share information
• Service providers: With trusted third-party services that help us operate the app (analytics, crash reporting)
• Legal requirements: When required by law or to protect our rights and safety
• Business transfers: In case of merger, acquisition, or sale of assets

We implement appropriate security measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information by employees
• Secure servers and infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We retain your information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations
• Resolve disputes and enforce agreements

You can request deletion of your account and associated data at any time by contacting us. Some information may be retained for legal or security purposes as required by law.

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Objection: Object to processing of your personal information

To exercise these rights, please contact us at smile@thinksview.com

PrepoQuest is designed to be educational and safe for users of all ages, including children. We are committed to protecting children's privacy:

• We do not knowingly collect personal information from children under 13 without parental consent
• The app does not contain advertisements or in-app purchases
• We do not share children's information with third parties for marketing purposes
• Parents can contact us to review, modify, or delete their child's information

Your information may be transferred to and maintained on servers located outside of your country. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you a notification through the app or email

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.